Category Archives: Support

Vice Chairs matter

Vice Chair (VC) of governing boards is an important role but in many cases it is not a well defined role. Investing in developing of this role offers great scope for developing leadership skills and distributed leadership. In this blog I would like to write about what a VC could do and how the role can be developed so that it adds value to the board.

Role of the Vice Chair

  • Deputising for the chair
  • Usually the only explicit function of a VC is to act as a deputy to the Chair. If a chair is unable to attend a meeting it falls to the VC to chair the meeting. If the chair needs to be away and is not contactable, the VC should deal with matters which may arise in the chair’s absence.
  • CPD co-ordinator
  • Some boards ask the VC to be responsible for the CPD of the board members. The VC, with the help of the clerk, maintains the training record and also signposts CPD opportunities. The VC may also help in maintaining the skills matrix.
  • Sounding board
  • The VC should act as a sounding board for the chair. Leading the board, like leading the school, is a lonely job. A good VC can act as a critical friend to the chair, giving support, advice and a fresh perspective.
  • Sharing the workload
  • We know that chairs are increasingly spending a great deal of time on governance. VC could share some of this workload. Chairs, too, need to learn to delegate so that the workload is shared equally amongst governors.
  • Appraisal
  • The VC can help and support the chair in the appraisal of the board members and the clerk. This is helped by the fact that a VC can have a good view of how the board is functioning. The VC can observe how meetings are run and how members contribute as they are unburdened by the responsibility of running the meeting (which is the job of the chair) or having to take minutes (the clerk’s role). The VC can also support the chair’s appraisal process.
  • Communication with committee chairs
  • The VC can support the chair by being the person responsible for communication with the committee chairs. This can be to plan committee meeting agendas, help ensure that the committees function well, within law and understand their delegated functions.
  • Providing alternative route for raising concerns
  • Every school must have a complaint policy. Staff, too, should also know how concerns can be raised. There can be occasions when people, for whatever reason, feel they cannot have an informal chat with the chair to resolve an issue. There can be occasions when the issue concerns the chair or there are tensions between the head and the chair or amongst members of the board. In these cases a good VC may be the person who is contacted and who can help resolve the issue. The VC must ensure that they do not undermine the chair or increase discontent in the board and form factions.
  • Succession planning
  • Perhaps the most important role of the VC is the implied responsibility to take on the chair’s role in due course.

Recruitment

Your governance document will detail how the VC is appointed. It is almost always an elected position. During this year’s election, I asked people to stand for VC with the view of taking the chair in the future. I made it clear that if circumstances changed or if they changed their mind then that was ok. I didn’t want people not to stand fearing that they would have to take the chair. I also made it clear that this was not a requirement, rather a way to try and get some succession planning in place and give people time to think of chairing in the future. As it happens, someone who would like to chair in the future stood and were elected.

How to be an effective Vice Chair?

  • Work closely with the Chair so you develop a good, professional working relationship with them.
  • Attend training/CPD which will help you understand the role. Many of the courses advertised for chairs are suitable for VCs too. Consider doing the Chair Development course which is offered by National Governance Organisation and other providers.
  • Have a discussion with the chair and work out which responsibilities you would like undertake.
  • Consider chairing a committee. This will provide you valuable experience in making agendas and running meetings
  • Look upon the clerk as a valuable source of information and support.
  • Develop a good relationship with other members of the board so that the whole board functions as a team.
  • Ensure that you prepare well for meetings. You may have to chair a meeting at short notice so you need to be able to do that
  • Keep up to date by reading widely, attending conferences, interacting with other governors, etc.

How can Chairs help VCs prepare for their role?

  • The Board, with input from the Chair, should agree and publish a job description for the VC.
  • The Chair should try and involve the VC in everything that they can. There may be things which Chairs will have to keep to themselves but most of the day to day governance can be shared.
  • I have asked our clerk to copy the VC in her emails to me (those which are not confidential to the Chair). I will be asking the VC for feedback on agendas etc as a way of preparing them for their role.
  • The Chair should consider letting the VC chair a meeting once the VC feels they can do this. This will be a valuable learning opportunity for them. A good way to do this would be to start with leading on an agenda item before going on to chair a meeting.
  • If the board has committees the Chair should ask the VC to consider chairing one of the committees.
  • The Chair should consider asking the VC to attend meetings they have with the head.

Chair/Vice Chair relationship

The relationship between the Chair and VC should be a close working relationship. The Chair should be able to rely on the VC to act as a sounding board and give advice and support when needed. The Chair should put into place measures which will develop the VC’s practice. The Chair and VC should be able to work closely together, sharing responsibilities with each other. However, they must take care that their relationship does not appear to be a cosy one to the rest of the board. An experienced VC may be able to offer support to a new Chair during the early months of the Chair’s tenure.

Leadership matters; an audience with Julie Jackson

 

On 4th October 2019 I had the privilege of attending an audience with Julie Jackson, President of Uncommon Schools. Uncommon Schools is a non-profit organization that starts and manages urban schools for low-income students. At the time of writing there are 54 public K-12 charter schools (20,000 students) in Massachusetts, New Jersey, and New York. The “schools are joyful and rigorous, full of love and learning, and fiercely dedicated to closing the achievement gap and changing history”. This was an event arranged by Ambition Institute.

Julie Jackson is the President of Uncommon Schools. She oversees all 54 schools as well as Diversity, Equity and Inclusion. Julie has been in education for the last three decades and her strong leadership and commitment to improving public education have earned her several honours.

As much of what Julie said is applicable to governance too, I thought I would do a short blog about the things that really struck me in her address. She started by talking about her father (who was murdered when she was young) and the three principles he gave her.

  • Welcome challenge, learn from defeat
  • Never let your first defeat be your second
  • Always have a high bar of excellence. Don’t let anyone else set you bar

As governors there will be times when we would be faced with challenges and some of these would be quite tough ones which don’t pan out how we thought they would. In such cases, we need to work out why things happened the way they did and try and learn some lessons from the experience. Setting a high bar of excellence for ourselves is important too. This is true of individual governors and of the board. Have a high bar of excellence for the way you perform your governance task at an individual level. Make sure that the board as a whole have set a high bar of excellence for the whole board and for the school. Don’t let anyone say that children under your care can’t perform well because, for example, their background. As a board set a high, aspirational bar for every child and that bar is your excellence bar which you and not anyone else have set.

Julie talked about putting “kids always first”. This is not something that only executive leaders should be doing. The whole board should look at everything they do through this lens too. She also talked about the need for “humble leadership” and the importance of leaders being good at developing their team, resourcing good practice and dissecting it and applying it. Again, this is everything a good board should be doing. When most of us join boards we come with our specific skills, we do need to learn to apply these skills to governance and learn to govern. Good board leaders (chairs) will help their team members do just this. The board should be researching and studying good practice and bringing it back to their board.

Julie talked about what makes excellent leadership. Excellent leaders will be working to make their curriculum “joyful” and excellent. Writing the curriculum, deciding what to study and when is a job for the executive leaders. Excellent board leadership happens when the board holds the executive to account for the curriculum. This holding to account, this challenge, if done correctly will lead to an excellent curriculum. Julie wanted school leaders to ask themselves, “Do parents like to send their children to our school?” This is a hugely important question for governors to be asking too. Ask this question and follow it up with

  • How do we know this?
  • If the answer is yes then how do we ensure this continues to be the case in the future and we don’t become complacent?
  • If the answer is no then what are we doing to change it to a yes?

Julie talked about CPD and developing teachers. She said

  • Organisations should value their trainees
  • Training should be ongoing
  • Observations are not a “I got you” observations but a developmental process
  • If a gap is present throughout the region then that is not a teaching gap but a curriculum gap and that is then addressed

Julie also explained how they decide on what their non-negotiables are. As everyone is involved in developing these, there is buy in from everyone.

As governors we should be asking questions around staff CPD as well as the observation culture. Well supported staff who have access to good CPD feel valued. Ongoing training is another thing we should be aware of. We should ensure that this happens for our staff and we should also ensure that the governors are also accessing courses on a regular basis.

When Julie talked about the need for the culture not to be one of “I got you” that made me think of the board/head relationship. The role of the board is to challenge the executive leaders and hold them to account. The board must be careful that they don’t come across as trying to catch the head out. The reason we ask challenging questions must always be to ensure a good education for the children. This can happen best in a culture of mutual respect between the board and the executive.

Julie also talked about the three things which happen at Uncommon Schools which make them the successful schools that they are. These are

  • Putting children first
  • Humble leadership
  • Good professional development for all

I think these are three things which any school and any trust can and should adopt. This has nothing to do with no excuses policies (Julie had made the point that it’s actually no excuses for adults not to do the best for the children under their care), traditional or progressive philosophies, pedagogical methods or governance structures.

Tom Rees (Executive Director – School Leadership, Ambition Institute) asked Julie what drives system generosity. Julie said that she believes that Uncomon Schools are successful because they understand that their job is to increase their impact, that good teaching is good teaching and that what they do is for “kids, and kids are kids everywhere”. Again, these are simple rules and are applicable everywhere there are schools.

Julie also took part in a panel discussion. Joining her on the panel were Dame Rachel de Souza (CEO, Inspiration Trust), Leora Cruddas (CEO, Confederation of School Trusts), and Sir Kevan Collins (Chief Executive, Education Endowment Foundation). The panel was chaired by Tom. Rather than try and capture the entire panel discussion, I will write about the one or two things which each panel member said which I thought were very interesting/important.

Rachel made the point that Inspiration Trust has a brilliant CPD programme across the trust with mentoring and support available all the way through. Rachel said the trust works as a family and as people feel valued they tend not to move. This is why there are very few vacancies across the trust. She would like teachers to be leading research. Rachel mentioned development needs for trustees and governors (that made me very happy).

Leora said that we need to develop civic leadership. School leaders must not make decisions which will harm other schools in their locality. She also said that she prefers the term agency to autonomy.

Sir Collins said that though there are great things happening in the sector we need to be able to scale excellence and “we need to become the best in the word at getting better”.

I really enjoyed listening to Julie’s speech and hearing the others on the panel. I’m really grateful to Ambition Institute for giving me the chance to hear Julie speak. It was a privilege. I’ll end by quoting something she said.

“Keep doing the work. We have an obligation to teach kids.”

Governors, keep doing the work. We have an obligation too.

Read Tom Rees’  blog about the event.

Governance matters in Festival of Education Part 2

This year’s Festival of Education had sessions which would have been of interest to governors. I have previously written about my session with National Schools Commissioner, Dominic Herrington. Below is a short account of some other sessions I was able to attend.

Ruth Agnew’s session was on “Effective Governor Challenge”. Ruth started by making the point that welcoming and enabling effective challenge is an aspiration and asked how if people welcome challenge. Good, professional relationships are important in schools. Too much trust and friendly relationship can hinder challenge. Ruth then talked about why and how schools start to decline. She said that problems start when processes to ensure accountability start to falter (lack of skills and training, too trusting a relationship, misplaced loyalty, too reliant on head for information, governors not acting strategically, etc). Ruth said that she had not found a better resource of what effective governors do than the “Learning from the Best” Ofsted report. Ruth said none of the things mentioned in the report are rocket science! Ruth mentioned that sometimes heads model the questions governors should be asking. She thought this isn’t necessarily a problem but it must not become the default. Ruth also encouraged us to think how we frame our questions. “How did we do in SATs this year” is better if it’s framed as “What do these results tell us about us meeting our objectives for this cohort”. Ruth said challenge isn’t lobbing questions like tennis balls at the school leaders. We shouldn’t be using checklists. Instead, we need to look at things with fresh eyes and then if we find an issue Ruth wants us to be like a dog with a bone!

Dr Kate Chhatwal spoke about accountability and peer reviews. According to Kate, the advantages of a peer review system are:

  • We don’t need permission to take part in peer reviews
  • It works with top performing schools as well as those needing support
  • It allows identification and sharing of excellence

Kate talked about how Challenge Partners conduct peer review. The important point is that this is “doing with and not doing to”. Challenge Partners are also doing MAT reviews but they don’t have a strict framework for this as MATs are still in their infancy. They start with a simple question, “What is the MAT doing to ensure the children it serves achieve better than they might otherwise, and is it working?”. This was a very interesting session and I think as time passes peer reviews may become more important. I completely agreed with Kate when she said that you are a system leader only if you care for the children beyond your own institution.

The session by Katie Paxton-Dogget and Tara Paxton-Dogget was titled “Matchmaking for academies”. Katie started by saying that more and more schools are joining or forming multi-academy trusts (MATs). As Labour hasn’t said they will return schools to local authority control, even if there is an election and we have new inhabitants in Sanctuary Building, finding a good MAT will be important for many schools. Katie explained the difference between academies and maintained schools. She said when people say autonomy is lost upon joining a MAT, they should be asked about the level of autonomy maintained schools have. Katie went on to the discussions governors should have when they are considering joining a MAT.

  • Revisit your vision and ethos. You should be looking at MATs which share your ethos
  • Consider what type of MAT you want to join
  • Think about geographical location of your school and other schools in the MAT

Tara made the point that as in human relationships, even if partners have differences as long as they share values the relationship can thrive. Tara’s school had recently become part of a MAT. She said that as far as students were concerned they hadn’t noticed any striking changes. There was more contact between students now which she thought was a good thing to have come out of being part of the MAT. It was good to hear from a student too, especially one as articulate as Tara.

The other session I attended was by Andy Guest on, “Is our model of school governance broken?” Andy started by asking posing the question, “If you started with a blank page, would you design what we currently have?” Andy also made the case for simplifying things by

  • Committing to either academisation or reverting to LA as having both isn’t working
  • Creating a simpler quality/compliance/value for money framework
  • Committing to a capability model across the system and be honest about the role of stakeholder engagement

Andy was of the opinion that governance has to change if we want an equitable and sustainable school system

There was a lot to think about in this session and I’m sure these conversations will continue.

Links to Wakelets (collated tweets) from some of the sessions I attended are given below;

What if we were accountable to each other? Unlocking the power of school and MAT peer review (Dr Kate Chhatwal)

How can we balance trust, autonomy and accountability in the system? Panel discussion at Festival of Education 2019 (Becky Allen, Ben Newmark, Carolyn Roberts, Sean Harford, Naureen Khalid)

Lord Agnew’s Keynote at Festival of Education 2019

Keynote by Amanda Spielman HMCI at Festival of Education 2019

Ofsted’s new Education Inspection Framework (Sean Harford, Matthew Purves and Paul Joyce)

Doug Lemov at Festival of Education 2019

Driver Youth Trust at Festival of Education 2019

I would recommend governors attend the Festival in 2020. I am sure the organisers will have sessions around governance again. Other sessions are useful too as they are on various other aspects of education which governors may want to know more about. Dates for 2020 have been announced (18th -10th June 2020). The organisers are offering a 40% launch discount and there is a special rate for governors (£45 for a day ticket, £59 for both days).

 

Understanding what is meant by critical friend matters

Critical friend is a term which you may often see being used to describe governors. If you are new to governance you may wonder what the term actually means. I’ve been asked questions about being a critical friend and have tried to explain this many times but I’m never sure if I’ve managed to get my point across and explain the term well. The other day I read a blog by Michael Salter which I thought was helpful. Michael is an Australian teacher whose blog Pocket Quintilian I absolutely adore! Michael’s interests are in the field of linguistics and classics and in many of his blogs he examines the etymology of words which makes his blog unique. In his latest post he looked at the etymology of “critic, critical and criticism”. Michael writes,

Critic, critical and criticism (as well as crisis) come from the Greek krínein, to judge. This in turn comes from a Proto-Indo-European root meaning sieve – an instrument for sifting, or separating, different things. This same archaic root was the origin of the Latin crimen, which gives us discriminate…a word which, sadly, is hardly ever used now in its positive sense. And this is not unconnected with what I have to say next.

Art, music and literary critics are tasked with making judgements based on their knowledge of the art form in question. And why are they entrusted with this task? Presumably, one would hope, because they possess a rich store of knowledge in their chosen turf.

When I read the above passage, I paused and thought that I should use what Micheal has written to explain the concept of being a critical friend. The “friend” bit of the phrase is easy but some people may misinterpret “critical” bit of the phrase and think that our role is to be one who is “inclined to find fault”. Our role is not to find fault; our role is to sieve information, separate different things which are provided to us and then make a judgement on how well the school is fulfilling its duty to our pupils. To do this well we need to arm ourselves with knowledge first. This is where CPD comes in. We need to equip ourselves with knowledge relating to the curriculum, assessment systems, progress data, finances, cohort characteristics, how various groups of pupils are performing etc. Once the board, as a whole, has this body of knowledge we can ask informed question and make judgements. In other words be the critical friend it is our job to be.

Teacher recruitment and retention matters

On 8th June 2019 I attended #BrewEdEssex This event was organised by Vic Goddard, Jean Louis Dutaut, Dean Boddington and John Bryant. The theme as teacher recruitment and retention. I’m very grateful to the organisers for letting me speak at this event and talk about the role governors can play in this. My slides from my session are below. I’m also adding a few lines of explanation so the slides make sense to those who weren’t there in person.

Slide 2:

Before we go on to discuss the role governors can play in recruitment and retention, a bit of back ground about who we are and what we do. Exact data isn’t available but there are around 250,000 of us. As we are legally not allowed to be paid, this makes us one of the largest volunteer forces in England.

Slide3:

We have three core functions.

Slide 4:

One of our core roles is ensuring there is clarity of vision and ethos in our school/academy/MAT. This is really important as ethos and culture of our schools will impact on retention. Governors play an important part in defining the vision and ethos and then we make sure that all our practices and policies reflect this. We need to ensure that the ethos in the schools we govern is one of mutual respect, of professional respect, of collaboration and support. If we can build up such a culture we will go a long way in ensuring that firstly teachers want to come at work in our schools and secondly, the teachers that do work in our schools stay in teaching. I’ve deliberately said stay in teaching and not stay in our schools because what we want is a school where we grow and develop our teachers so that they are ready to take the next step in their career and that may involve moving schools. This is the most positive thing we can do. In many cases we are the employer so it’s important that we recognise the role we play and the duty we have as employers.

Slide 5:

One way in which a school or trust can start to address the recruitment and retention problem is by showing itself to be an employer of choice. For this to happen we need commitment from governors to treat this as a priority and to aspire to be an employer of choice. So, what does this mean in practical terms? I’ll talk about retention first as I think if you can retain your teachers then the recruitment problem becomes less of an issue.

Slide 6:

So, why it is important to retain teachers? David Weston has blogged about this where he’s looked at research which showed that teachers get better over time, initially more quickly and then, typically, a little more slowly from around three to five years, More experienced teachers improve academic outcomes and non-academic outcomes, very experienced teacher is particularly effective at reducing absence of the most vulnerable pupils and experienced teachers make their colleagues more effective. So retaining experienced teachers is of huge importance.

Slide 7:

The first step to becoming an employer of choice is for governors to judge ourselves using staff satisfaction as one of the criteria of how successfully we are as leaders. How do we do that?

Slide 8:

Firstly, we must make sure staffing is discussed at every board meeting. We need to ask heads to report on staffing issues at every meeting. This will go a long way in making the head and SLT and staff realise that staff are important to us.

Slide 9:

We should also be surveying staff, at least annually. These surveys should give us an insight to how staff are feeling, what issues are causing a concern

Slide 10:

Obviously, positive feedback is good to have. Who doesn’t like to hear good things?

 Slide 11:

But perhaps more important is to be open to hear negative feedback and to act on it. If governors become defensive or don’t encourage heads and SLT to be open to hearing different views then it’s very difficult to bring about change. Staff should be made to feel valued and one way to do that is to seek their views and change things which are negatively impacting on them.

Slide 12:

And one of the most important issues we may get feedback on is workload issues. Though the day to day running of the school is something we should not get involved in but as governors we do need to understand workload issues. Ask questions relating to workload. We must ask our heads how are they ensuring teachers are not getting crushed under workload. Anytime a new policy or new initiative is brought to us we need to ask about workload implications of that initiative. If staff are being asked to do something new, we need to ask what are they not required to do. Again, culture and ethos has a part to play here. Do we know and do we facilitate collaboration so teachers have supportive networks and are not constantly re-inventing the wheel. We must also look hard at ourselves. Are we adding to workload by demanding data? Is all the data that we ask for actually useful? Are we putting pressure on our heads who then may be passing it down to teachers? How are we supporting our heads? Have we ensured that they have a team around them who they can rely on for finance, HR etc and leave them free to concentrate on teaching and learning?

Slide 13:

Workload issues bring me to another thing; flexible working. Are we as governors aware of what our staff needs are as far as flexible working is concerned?

Slide 14:

This again is something where the culture and ethos we are responsible for plays a part. Are we fostering a culture where staff feel able to talk to senior management and working together come up with a solution which means they can work reduced hours. This applies to heads too. As governors are we ready to have a conversation with our head when they indicate they would like a job share?

Slide 15:

Another way we can make staff feel valued so that they stay in the profession is by committing to their development. When the budget comes to us for approval do we look at the CPD budget? Do we ensure that the money being spent is being spent wisely? Do we put measures into place which allow our staff to develop and flourish? Are we making it easier of for staff to get further qualifications? When we appoint new heads, especially if it’s their first headship, do we offer them a mentoring scheme? Some people may be a bit wary of developing staff in case they left to go elsewhere. I think, firstly, we owe it to them. Secondly, prospective new staff will see that you’ve nurtured and developed staff and they can expect the same so they will be keener to join and this helps in making you an employer of choice.

Slide 16:

Flexible working, manageable workload and development opportunities all contribute to teacher well-being. There are other things we can do too. Governors should make sure behaviour policies are working and are being implemented consistently. When we go into schools we can see if behaviour is like we would want it to be. If teachers don’t have to fight at this front they can get on with doing their job which is teaching. We can have other initiatives as well such as each teacher is allowed to take off for family events like watching their own child in a play. Like I said this is all to do with the culture. As culture, good or bad, will trickle down from the top as governors we need to be aware that the culture is one where teachers are valued and know they are valued.

Slide 17:

As governors we need to ensure we have a good whistleblowing policy in place and that people have confidence that if they raise concerns through this they will be listened to, the issue will be thoroughly investigated and they won’t suffer any consequences. We should be looking at staff absence data and asking questions around that so we can pick up any problems that may be leading to a high absence rate. We must also ask how staff returning to work will be supported. If staff do leave, for whatever reason, we should be offering exit interviews. Again, the culture in the school should be one where people won’t mind speaking their minds at these interviews.

Slide 18:

A quick word about headteachers now. Headship is a lonely place. Once we have appointed a good head we need to make sure we support and nurture the head too. The GB/head relationship, especially the chair and head relationship is of crucial importance. Yes, we must challenge them but we must be ready to provide support too. Heads are juggling a lot of balls a lot of the time and it’s up to us to support them and let them know that you’re there for them. A good head is more likely to stay on if they have a good GB and chair than if they don’t.

Slide 19:

Slide 20:

Governors are directly involved in appointing heads and members of the SLT team. For headteacher appointments in MATs they may have the CEO or regional director etc as part of the panel. Some panels will also have advice from an independent person. Governors will be looking for a person who shares their ethos and will be able to deliver the vision they have of the school moving forward. There are a lot of myths around like governors only appoint someone in their image etc. The vast, vast majority of governors just want the best candidate for their school. It’s my view and one shared by the NGA that The other appointments for classroom teachers, HoD, support staff etc should be left to the head to manage but there are things we should be monitoring.

Slide 21:

So, what do governors need to consider when they are looking at how recruitment works in their school? All the things I’ve just talked about are things which will attract people to apply but only if you tell them you have all this in place. This is where marketing comes into play. We need to make sure people who are thinking of applying now what great stuff is going on in our schools. We need to ensure that we communicate our vision clearly. We want to appoint someone who has the same vision as us. This becomes especially important when appointing head and SLT as they are then ones who will be delivering the vision so they need to be in tune with the governing body. Does our ad make it clear we are an equal opportunity employer? It’s not simply the matter of adding alone at the bottom of the ad saying that you are. Does the ad reflect this? Have we looked at out short listing process? Have we considered blind short listing?  Are we sure our interview brings out the best in the candidates? Do we give feedback after interviews? Good feedback to unsuccessful candidates is important for their development.

Slide 22:

This tweet caught my eye the other day. I have Dean’s permission to share this today. Apart from the fact that in my opinion governors should not be involved in interviewing for positions other than SLT and head, I see no value in asking these questions of an NQT. Just think back to when you were an NQT and were asked this.

Slide 23:

So, in summary,

Slide 24:

Now you must be thinking that this was all about what governors could do and should do so why is Naureen telling us all this? Three reasons really:

  • You work in schools which are governed by trustees or governors should you should know what they should be doing as retention and recruitment for that matter affects you all
  • Some of you may be governors yourself and therefore you can go back and see how are things being done in your governing body
  • Lastly, if you are not a governor then I would urge you to think of becoming one. Think of joining a governing body of another school. For you that will be great CPD and for that governing body they’ll have someone who understands education and the pressures that go with the job.

Reducing teacher workload matters: Department for Education Guidance for trustees and boards by

Department for Education has today published materials to help boards and trustees help support workload reduction in their school(s) and for themselves. The links to various materials are as below.

Support for governing boards and trustees: workshop

Handout: Summary sheet to accompany workshop

Workshop discussion template

Practical tools: Ongar Primary School Governing Board reflections on reducing workload across a school

Staff wellbeing surveys matter: Guest Post

Bruce Greig is an entrepreneur and school governor. He served as Chair of Governors through two Ofsted inspections and worked with four headteachers. He set up School Staff Surveys after discovering how enlightening an anonymous staff survey can be and decided to make it easy for every school to run them. Below is a guest post written by Bruce on the topic of staff surveys.

I’ve been a school governor since 2011. A long while ago we asked our headteacher to run a staff wellbeing survey. We had heard mutterings of discontent from some staff, but others seemed very happy. Sometimes governors’ work is like the blind men appraising an elephant: you only see little glimpses of what’s really going on.

That survey we ran turned out to be transformational. It started a gradual, but dramatic, improvement in our the school staff culture.

Culture is very hard for governors to assess. Staff are often on their “best behaviour” during a learning walk or other governor visit. You don’t necessarily get a sense of how staff interact, and how they feel, when governors are not around.

We now do the same survey every year, and I think that every school should do this. In fact, I became so taken with the idea I set up a little side business just doing staff wellbeing surveys for schools: School Staff Surveys.

Here are some of my favourite questions (there are 69 questions in all, adapted from the world-renowed UK Civil Service People Survey).

Simple questions, but telling. And you can’t really ask a staff member this face-to-face (or, if you did, you can’t be sure of getting an honest answer). Of course, this survey question won’t tell you for sure whether or not your head is doing a good job, but it will help inform you. Staff might answer “Agree” because they just love the fact that the head lets them hide away in their classroom untroubled by observation or feedback. Or they might “Disagree” because they dislike a head who is actually doing a great job.

So the survey digs a little deeper into this, with questions like:

You can see that these more probing questions would help governors understand in more detail how the school is being led and managed.

Developing staff

As governors, we are well aware that recruiting staff is difficult: distracting, time-consuming and hard work. So it is much better if schools can do everything they can to develop and grow their existing staff. How’s that going? This question gives you an steer:

Staff might agree to this because they think to themselves “yes, I could go on those courses if I got round to asking”. Does your school actually have the processes in place to ensure that that development actually happens, and is it worthwhile? This more specific question gets to the crux of that:

And if you are able to develop and grow your staff, you should then get a resounding Strongly Agree to this question:

Feedback and appraisal

Since the introduction of performance related pay for teachers in 2014, it has been absolutely crucial that schools get their appraisal process right. Back in 2013, the last TALIS survey showed that around half of all teachers in England felt that feedback and appraisal was just a box-ticking exercise. If that shows up in the next TALIS survey, a lot of schools will be sitting on a tinderbox of potential grievances.

You are unlikely to hear from a teacher face-to-face that they think their appraisal is a waste of time. But if they do quietly think that, you could have a big problem on your hands – if their pay has been determined each year by a process they think is inadequate.

A regular wellbeing survey can look at this issue with questions like:

It isn’t just about how teachers view their own appraisal. It is just as important that staff feel others are managed well too, especially if they think other staff are not doing a good job. A question like this addresses that:

Teamwork

There are few things more toxic for a school staff culture than a staff member who doesn’t muck in. Won’t share resources, makes no effort to help out colleagues. I have heard of a school where a teacher appeared super professional and dedicated in her interactions with governors, but completely wrecked the school’s team culture in her interactions with staff. Literally leaving other teachers in tears. Had it not been for other staff speaking up, governors would have had no idea of the effect this teacher was having on the rest of the small team.

Being fair and respectful

Now we are getting into more sensitive territory. You’d hope that, if staff were not being treated fairly, or were suffering harassment, they would speak up. But I’ve learned that teachers are very reluctant to speak out about anything which might rock the boat (compared to my experience of other modern workplaces). If they keep their heads down, they have a very secure job. If they rock the boat, they fear that they might attract the dreaded career-ending “capability procedure”.

Your survey should include a couple of basic questions on this, like:

But also explicitly ask about discrimination:

And harassment:

Now then if you get a “yes” to either of these questions, the school can’t necessarily take any action. The survey is anonymous. The respondent might wish to remain anonymous. But your head, or CoG, could at least say to staff that the survey has shown that someone feels they have not been treated right and make sure everyone knows how to address their grievance safely if they want to.

There are another 40 questions in the survey that I run. There are plenty of ways that schools can run a survey like this. The UK Civil Service People Survey questions are in the public domain – you can put them into a Google Form or into Survey Monkey for free. One step up from that is a simple paid-for version like mine (School Staff Surveys), which takes the time and effort out of doing it all yourself. Or there are other providers like the Education Support Partnership who will administer a survey for you and follow it up with consulting and advice to help you address the issues it raises.